Gigi's Story - In debt to a violent ex

“…thank you and your team sincerely for your professionalism and help with resolving this. It is truly appreciated.”

Gigi’s Story

Queensland and Administrative Tribunal Services

Gigi’s violent ex-partner brought proceedings against her in QCAT for a $20,000 debt. Gigi didn’t dispute the loan, which she had been repaying, but she didn’t accept the additional interest or the requirement to pay the balance of the loan in full.

Her partner, despite being the alleged perpetrator of the violence, had obtained a DVO against Gigi as a form of control. He constantly threatened to report Gigi for breach of the order, so she couldn’t contact him to resolve the dispute.

Pro bono lawyers at a QCAT service appointment helped Gigi draft a response to the minor debt application and a firm decided to provide on- going representation to Gigi. They negotiated with her partner, arranged mediation, a settlement and a no-interest payment plan.

“I would like to thank you and your team sincerely for your professionalism and help with resolving this. It is truly appreciated.”

– Gigi

Copyright © 2023 LawRight, All rights reserved.


B and A's Story - Defamation mediation

“When I [act as a pro bono mediator], it brings me immense satisfaction, beyond monetary terms”

B and A’s Story

State Court Services

B and A were disturbed by their neighbour’s conduct and complained to the neighbour’s employer. The employer held a confidential complaints process but took no disciplinary action. The neighbour commenced defamation action in the District Court about statements made during the confidential meetings.

B and A wanted to settle the dispute but had exhausted their savings on private lawyers with no resolution and an inadequate defence being filed. LawRight’s rostered pro bono lawyers helped B and A amend their defence and make offers to settle and have the dispute mediated. Their neighbour agreed to attend mediation and after further advice and the efforts of a pro bono mediator, an agreement was reached and months of stress for B and A ended.

“We had our mediation today and after working through everything …we have reached an agreement that puts this matter at an end… thank you so much for your support these last few months and also for [connecting us to the mediator].”

– Clients

“I feel incredibly honoured to be a…small part, of the incredible impact…that LawRight continues to make on our community across Queensland… When I [act as a pro bono mediator], it brings me immense satisfaction, beyond monetary terms. … Thank you…for the opportunity to help these parties to reach an agreement”

– Pro bono mediator

Copyright © 2023 LawRight, All rights reserved.


Mary's Story - Refugee Rights

Mary needed to work to support her child, but could not afford childcare

Mary’s Story

Refugee Rights

Mary is a single mother and English is not her first language. Mary needed to work to support her child but could not afford childcare – she was not considered a resident and therefore ineligible for the government childcare subsidy.

Mary’s application for an exemption to the residency requirement under hardship provisions was rejected. A member firm helped Mary have the decision reviewed and Mary is now eligible for the childcare subsidy.

Copyright © 2023 LawRight, All rights reserved.


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