Employment
This may include problems with unpaid wages, working conditions, disciplinary action, or dismissal.
When we may be able to help
- You are a not for profit with an employment law matter
- You have a general protections claim; and it has already been dealt with by the Fair Work Commission and is now in the Federal Courts
- You have a claim for unpaid entitlements in the Federal Courts, or you believe you’ve been underpaid by a current or former employer
- You have not been dismissed from your role and wish to pursue a general protections claim in the Federal Courts
If this is your situation, click here to read more about our Pro Bono Connect and Federal Courts services, and how they may be able to help.
When we can’t help
- You want general employment advice
- You are a company or business with an employment matter
- You have an unfair dismissal claim (except where you are seeking a judicial review of a decision of the Full Bench of the Fair Work Commission)
- Your general protections matter is still at the Fair Work Commission stage.
If this is your situation, see below for resources and other places that may be able help.
More resources
Please see the following for further information:
- Employment – Queensland Law Handbook Online
- Work and Life – Queensland Law Handbook Online
- Employment law and your rights – Legal Aid Queensland
Other places that may be able to help
If you are a union member, you should check if your union can provide you with legal assistance.
Tenancy
This may include disputes about bonds, notices, repairs, rent, or evictions.
When we can’t help
Our Pro Bono Connect and Court and Tribunal Services do not assist with tenancy matters.
Please see below for resources and other places that may be able to help.
Other places that may be able to help
QSTARS is a free independent advice and referral service for all Queensland renters. You can contact them on 1300 744 263.
Your local community legal centre may be able to give you some advice. To find your nearest community legal centre, you can use Community Legal Centres Queensland’s Find a CLC feature.
Other civil matters
This option is if you have a civil legal problem not listed elsewhere in our ‘when we can help’ options. Whether we can help will depend on the impact of the issue, your circumstances, and whether other legal help is available.
When we may be able to help
- You are facing financial hardship or other difficulties (for example, illness, housing problems, or family violence); and
- The issue is having a serious effect on your life (for example, you could lose a large amount of money, your home or access to an important service, right or interest); and
- You have already tried other reasonable ways to resolve the problem, and legal assistance is your remaining option; and
- You cannot get legal help anywhere else
If this is your situation, click here to read more about our Pro Bono Connect Service and how they may be able to help.
When we can’t help
- You have a native title matter
- You have a general dispute with your neighbours
- You have a complex business or commercial dispute
- You have a matter in a court outside of Queensland
- You have a dangerous animal dispute
- You need help with a domestic violence, protection order or a good behaviour order
- You have a child protection matter
- You want to enforce an order made at QCAT or the Magistrates Court
or
- The likely outcome does not justify the time and resources needed to legally pursue the matter
If this is your situation, see below for resources and other places that may be able help.
More resources
LawRight has free information and self-help resources on a range of civil law issues. You can access these here.
Other places that may be able to help
For alternative places to find legal help, please visit Find a list of community legal centres, or head to Legal problems Legal Aid can help with.
NDIS Appeals
This may include reviews of decisions about your NDIS plan, funding, supports, or eligibility for the NDIS.
When we may be able to help
- You have a S34 decision seeking a variation to funded supports in a plan, and/or access disputes.
If this is your situation, click here to read more about our Pro Bono Connect Service and how they may be able to help.
When we can’t help
- Your matter is still being internally reviewed by the NDIA
If this is your situation, see below for resources and other places that may be able help.
Other places that may be able help
Queensland Advocacy for Inclusion (QAI) may be able to assist if you are going through the internal review process with the NDIA or are making an external appeal to the Administrative Review Tribunal (ART). They can be contacted on (07) 3844 4200.
Property Disputes
This may involve proving your interest in a property, access problems or damage caused by easements, or being misled by a seller about a property.
When we may be able to help
- You are facing financial hardship or other difficulties (for example, illness or family violence); and
- The dispute is having a serious impact on your life; and
- You have already tried other reasonable ways to resolve the problem, and legal assistance is your remaining option; and
- You cannot get legal help anywhere else.
If this is your situation, click here to read more about our Pro Bono Connect Service and how they may be able to help.
When we can’t help
- You want help buying or selling a property
- You have a complex commercial or business property dispute
If this is your situation, see below for resources and other places that may be able help.
Other places that may be able to help
Your local community legal centre may be able to give you some advice. To find your nearest community legal centre, you can use Community Legal Centres Queensland’s Find a CLC feature.
To find a private lawyer who can assist with property law, you can use Queensland Legal Service’s You and the Law directory.
Elder Abuse
Elder abuse is the mistreatment of older people, including financial, physical or emotional abuse or neglect.
When we may be able to help
- You are an elderly person who has suffered loss due to financial, physical, emotional abuse or neglect.
If this is your situation, click here to read more about our Pro Bono Connect Service and how they may be able to help.
Other places that can help
The Seniors Legal and Support Service (SLASS) provides free social support, practical assistance and legal services for older persons at risk of or experiencing elder abuse, mistreatment, neglect or financial exploitation. You can contact them on 1800 954 494 or (07) 3187 7187.
The Queensland Government have an elder abuse helpline, for free, anonymous and confidential assistance. You can contact this line on 1300 651 192. This helpline is funded by the Queensland Government and operated by UnitingCare Community.
Family Law
Family law governs matters arising from family relationships, such as separation, divorce, parenting arrangements and child support.
When we can’t help
We do not help with family law matters.
If this is your situation, see below for other places that may be able help.
Other places that may be able to help
Some community legal centres can provide assistance with family law matters. To find your nearest community legal centre, you can use Community Legal Centres Queensland’s Find a CLC feature.
General Debt
This includes money you owe, money owed to you, or disagreements about whether a debt exists.
When we may be able to help
- You are facing financial hardship or other difficulties (for example, illness, housing problems, or family violence); and
- The debt is having a serious impact on your life; and
- You have already tried other reasonable ways to resolve the problem, and legal assistance is your remaining option; and
- You cannot get legal help anywhere else.
If this is your situation, click here to read more about our Pro Bono Connect Service and how they may be able to help.
When we can’t help
- You want to enforce an order made at QCAT or the Magistrates Court
- The likely outcome does not justify the time and resources needed to legally pursue the matter.
If this is your situation, see below for resources and other places that may be able help.
More resources
LawRight provides a toolkit for enforcing QCAT or Magistrates Court money orders in the Magistrates Court. You can access the toolkit here.
Other places that may be able to help
Your local community legal centre may be able to give you some advice. To find your nearest community legal centre, you can use Community Legal Centres Queensland’s Find a CLC feature.
You may be also able to get free help from a financial counsellor to understand your options and manage debt problems on the National Debt Helpline.
Goods & services disputes
This may include faulty products, poor workmanship, services not provided as promised, misleading conduct, or disputes about refunds.
When we may be able to help
- You are facing financial hardship or other difficulties (for example, illness, housing problems, or family violence); and
- The dispute is having a serious impact on your life; and
- You have already tried other reasonable ways to resolve the problem, and legal assistance is your remaining option; and
- You cannot get legal help anywhere else.
We may also consider whether the matter raises issues of broader public importance.
If this is your situation, click here to read more about our Pro Bono Connect Service and how they may be able to help.
When we can’t help
- The likely outcome does not justify the time and resources needed to legally pursue the matter
If this is your situation, see below for other places that may be able help.
Other places that may be able help
Your local community legal centre may be able to give you some advice. To find your nearest community legal centre, you can use Community Legal Centres Queensland’s Find a CLC feature.
Criminal Law
Criminal law deals with offences investigated by police and prosecuted by the state. This may include police charges, criminal offences, arrests, or court proceedings for a criminal matter.
When we can’t help
LawRight cannot help if you have a criminal law matter. We only assist with civil law matters.
If this is your situation, see below for other places that may be able help.
Other places that may be able to help
- Legal Aid Queensland
- Your local community legal centre, which you can look up here: Find a CLC
