Gigi's Story - In debt to a violent ex

“…thank you and your team sincerely for your professionalism and help with resolving this. It is truly appreciated.”

Gigi’s Story

Queensland and Administrative Tribunal Services

Gigi’s violent ex-partner brought proceedings against her in QCAT for a $20,000 debt. Gigi didn’t dispute the loan, which she had been repaying, but she didn’t accept the additional interest or the requirement to pay the balance of the loan in full.

Her partner, despite being the alleged perpetrator of the violence, had obtained a DVO against Gigi as a form of control. He constantly threatened to report Gigi for breach of the order, so she couldn’t contact him to resolve the dispute.

Pro bono lawyers at a QCAT service appointment helped Gigi draft a response to the minor debt application and a firm decided to provide on- going representation to Gigi. They negotiated with her partner, arranged mediation, a settlement and a no-interest payment plan.

“I would like to thank you and your team sincerely for your professionalism and help with resolving this. It is truly appreciated.”

– Gigi

Copyright © 2023 LawRight, All rights reserved.


B and A's Story - Defamation mediation

“When I [act as a pro bono mediator], it brings me immense satisfaction, beyond monetary terms”

B and A’s Story

State Court Services

B and A were disturbed by their neighbour’s conduct and complained to the neighbour’s employer. The employer held a confidential complaints process but took no disciplinary action. The neighbour commenced defamation action in the District Court about statements made during the confidential meetings.

B and A wanted to settle the dispute but had exhausted their savings on private lawyers with no resolution and an inadequate defence being filed. LawRight’s rostered pro bono lawyers helped B and A amend their defence and make offers to settle and have the dispute mediated. Their neighbour agreed to attend mediation and after further advice and the efforts of a pro bono mediator, an agreement was reached and months of stress for B and A ended.

“We had our mediation today and after working through everything …we have reached an agreement that puts this matter at an end… thank you so much for your support these last few months and also for [connecting us to the mediator].”

– Clients

“I feel incredibly honoured to be a…small part, of the incredible impact…that LawRight continues to make on our community across Queensland… When I [act as a pro bono mediator], it brings me immense satisfaction, beyond monetary terms. … Thank you…for the opportunity to help these parties to reach an agreement”

– Pro bono mediator

Copyright © 2023 LawRight, All rights reserved.


Flood Forum Story

Flood Forum Story

Emergency Funding

LawRight was one of five Community Legal Centres that, together with Legal Aid Queensland, received three months of emergency funds in April 2022. This funding was extended in July 2022 by the Department of Justice and Attorney-General and augmented by the new federal government’s October 2022 budget.

Bill Mitchell, Principal Solicitor at Townsville Community Law, has been providing and researching disaster legal response since the 1990s and recently noted the following about LawRight to a sector flood forum:

“[LawRight] have always been a fantastic partner, have always very supportive of us and helping find connections. Well set to make connections between you, your client and lawyers with more capacity to help. So this is the time they really come into their own (not to make it sound like they’re not busy the rest of the time) so make use of those connections.”

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Tara's Story - From crisis to capability

Faced with demands from her landlord, teenage Tara had no trusted adults to turn to

Tara’s Story

From Crisis to Capability

Teenager Tara had no trusted and responsible adults to turn to. When she had to vacate her regional student rental to access treatment and rehabilitation at the Mater, the landlord (who had been advised of her circumstances) demanded additional rent and issued a breach notice. LawRight’s Mater Health Justice Partnership negotiated the withdrawal of the breach notice, waiver of the remaining rent, the return of the bond and the reinstatement of Tara’s clean rental record.

After learning to trust us, Tara disclosed a history of sexual abuse. We helped her apply to Victim Assist and linked her with Mater clinicians to provide trauma support and counselling. Tara reached out to resolve a driving offence and we helped her self- advocate. Her fine was downgraded to a caution.

When Tara was impacted by the 2022 floods and couldn’t access disaster payments, she reached out to LawRight again and we linked her with our Financial Counsellor. Together, they are building Tara’s financial literacy, increasing her resilience and helping Tara access her entitlements.

Copyright © 2023 LawRight, All rights reserved.


BJ's Story - Victims of Violence

“I am so very grateful to you all for helping put this matter behind me now and moving on with my life.”

BJ’s Story

Victims of Violence

BJ was abused by his stepfather and wanted to amend his birth certificate, to remove his perpetrator’s name and relist his biological father, who had long since passed away. Pro bono lawyers helped achieve this crucial step in BJ’s healing process.

“I would just like to say a very big thank you for all of your help with my husband’s estate. The lawyers were… so very very kind and I am so very grateful to you all for helping put this matter behind me now and moving on with my life. Speaking with them just made such a difference to me!

I think you are all an amazing bunch of people doing the work that you do!! Thank you once again for your kindness.”

Copyright © 2023 LawRight, All rights reserved.


Mary's Story - Refugee Rights

Mary needed to work to support her child, but could not afford childcare

Mary’s Story

Refugee Rights

Mary is a single mother and English is not her first language. Mary needed to work to support her child but could not afford childcare – she was not considered a resident and therefore ineligible for the government childcare subsidy.

Mary’s application for an exemption to the residency requirement under hardship provisions was rejected. A member firm helped Mary have the decision reviewed and Mary is now eligible for the childcare subsidy.

Copyright © 2023 LawRight, All rights reserved.


Aki's Story - Disability rights

Aki sought our assistance when she was denied access to suitable accommodation.

Aki’s Story

Disability Rights

Aki lives with a life-limiting disability, requiring her to use a wheelchair and minimise her exposure to infection – she only leaves her home for medical appointments.

Aki’s public housing was no longer suitable for her daily needs, and a disability report recommended she be approved for single occupancy accommodation with wheelchair access. The report further stated she is unable to live with others due to the significant risk of infection, mental health risks as well as privacy and dignity considerations.

The NDIA refused to provide funding for Aki to move to suitable accommodation. A member firm helped Aki appeal to the AAT, where the necessary funding was approved at last.

Copyright © 2023 LawRight, All rights reserved.


Sam's Story - From homelessness to law student

“I am very pleased with the help I got and am very grateful.”

Sam’s Story

From Homelessness to Law Student

LawRight helped Sam with advice about his fines and helped him to resolve them. When Sam wanted to apply to university, LawRight helped him enrol by drafting statutory declarations explaining his unique circumstances. Since working with LawRight and the Brisbane Youth Service, Sam has commenced studying law and is about to complete the first year of his degree.

“Thanks to the help of LawRight I remain without a criminal record and no outstanding debt. I am very pleased with the help I got and am very grateful.”

– Sam (he consented to his real name being used).

Copyright © 2023 LawRight, All rights reserved.


Lana's Story - Young victims of violence

Young, pregnant and struggling financially, we supported Lana on her precarious but courageous journey to stability

Lana’s Story

Young Victims of Violence

Lana was pregnant and struggling financially. Pro bono lawyers helped her resolve almost $10,000 of debt and Lana used her new knowledge about her rights to advocate for other credit waivers. Lana then disclosed a history of domestic and other violence and we helped her access financial assistance from Victim Assist.

When Lana gave birth, she was still homeless and at risk of the baby being removed. LawRight collaborated with the youth workers to help Lana safely connect with her family for support and then move into safe independent accommodation. We are still supporting her precarious but courageous journey to stability.

“My young person [Lana] was not able to work towards any of their goals due to the stress imparted by their debts. LawRight supported both myself and the young person to navigate these debts, in addition to other tenancy related matters. “

– Brisbane Youth Service worker

Copyright © 2023 LawRight, All rights reserved.


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