Other QCAT Matters
There are some QCAT matters that LawRight does not have expertise or capacity to assist with.
When we may be able to help
- You have a QCAT administrative review that is outside our usual area; and
- You are particularly vulnerable (for example, the review matter is about a licensing requirement for work)
This is dependent on capacity and expertise and determined on a case-by-case basis.
If this is your situation, click here to read more about our Court and Tribunal services and how they may be able to help.
When we can’t help
- Tenancy
- Building disputes
- Minor civil disputes
- Retail shop leases
- Neighbourhood trees or fences
- Racing or liquor
- Body corporate
- Manufactured homes or retirement villages
- Legal costs agreements
If this is your situation, see below for resources and other places that may be able help.
Other places that may be able to help
For minor civil and neighbourhood disputes, your local community legal centre may be able to help. You can find your local centre here: Find a CLC.
If you have a retail shop lease or small business dispute you may be able to get advice through the Bond Law Clinic.
If you have a tenancy dispute, you may wish to contact QSTARS – a free independent advice and referral service for Queensland renters.
Appeals - QCAT
Appeals or reopenings in QCAT let a matter be reheard or reconsidered under QCAT’s rules.
LawRight provides assistance with some appeals at QCAT through our Courts and Tribunal team.
When we may be able to help
- You are appealing or seeking to reopen a matter that is otherwise within LawRight QCAT’s office scope i.e.
- Discrimination
- Adult Guardianship, Administration or Power or Attorney
- Reviewing a decision made by Blue Card, Child Safety, Disability Services, Victim’s Assist or SPER
- Right to information
- Information Privacy
- Occupational regulation for health practitioners
Due to capacity constraints, LawRight prioritises matters where we provided assistance in the original proceeding that led to the decision subject to appeal.
If this is your situation, click here to read more about our Courts & Tribunal service and how they may be able to help.
When we can’t help
- If the appeal or reopening is for a matter not listed above.
If this is your situation, see below for resources and other places that may be able help.
More resources
Please see the following for further information:
- Appealing a QCAT decision | Queensland Civil and Administrative Tribunal
- Appealing a QCAT decision – LawRight
Right to Information - QCAT
QCAT may consider appeals against decisions made by the Queensland Government and its agencies about Right to Information (RTI) requests.
LawRight provides assistance with some information privacy matters at QCAT through our Court and Tribunal services.
When we may be able to help
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You want to appeal against a decision of the Office of the Information Commissioner (OIC) on the external review
If this is your situation, click here to read more about our Court and Tribunal services and how they may be able to help.
When we can’t help
- You are making an RTI application
- You are internally reviewing an RTI decision
- You are applying to correct your information
- You have a matter at the Office of the Information Commissioner (OIC)
If this is your situation, see below for resources and other places that may be able help.
More resources
You can find more information through these resources:
- Right to Information and Freedom of Information – Queensland Law Handbook Online
- Access-to-Information-in-Queensland.pdf
- Right to information and privacy complaints | Queensland Civil and Administrative Tribunal
- Resources | Office of the Information Commissioner Queensland
Reviewing a decision - QCAT
A QCAT review is when QCAT takes a fresh look at certain government decisions, like decisions about blue cards, child safety, disability screening, victims’ support or fines.
LawRight provides assistance with some review matters at QCAT through our Court and Tribunal services.
When we may be able to help
- You are asking QCAT to review one of the following decisions;
- Blue Card
- Victims Assist
- Child Safety
- SPER
- Yellow Card (disability screening)
- Some health decisions; and
- You have a reviewable decision letter.
You will need to provide the letter before we can assess your application. You can upload it on the last page of this form.
If this is your situation, click here to read more about our Court and Tribunal services and how they may be able to help.
When we can’t help
- You want to review a decision that is not in the above list
- Your matter is still at an “internal stage”
- QCAT does not have jurisdiction to review your decision
- You have not received a reviewable decision letter
If this is your situation, see below for resources and other places that may be able help.
More resources
Please see the following for further information:
- Review of government agency decisions | Queensland Civil and Administrative Tribunal
- Applying to QCAT for review of a Disability Worker Screening Clearance decision – LawRight
- Applying to QCAT for review of a Blue Card related decision post Sept 2025 – LawRight
- QCAT review of a decision made by Child Safety – LawRight
Other places that may be able to help
A local community legal centre may be able to help you. You can visit Find a CLC to find the service closest to you.
If you have a child safety review matter, you may be able to apply to Legal Aid.
Occupational regulation for health practitioners - QCAT
QCAT conducts disciplinary and review proceedings involving a range of professional occupations, such as teachers, health practitioners and police.
LawRight provides assistance with some occupational regulation matters at QCAT through our Court and Tribunal services.
When we may be able to help
- Your health practitioner regulation matter has been referred to QCAT; or
- You have a “reviewable decision” (for example, final decisions in relation to registration action or prohibition orders)
If this is your situation, click here to read more about our Court and Tribunal services and how they may be able to help.
When we can’t help
- Your regulation matter involves other professions (for example, lawyers, teachers or property agents)
- Your matter is still at the investigation stage and a decision has not been made
If this is your situation, see below for resources and other places that may be able help.
More resources
Please see the following for further information:
Other places that may be able to help
QCAT is not the correct place if you want to make a complaint about a professional. If a member of the public is dissatisfied with the work, service or advice they receive from a professional individual, they should contact the relevant authority to make a complaint.
Information Privacy - QCAT
Information Privacy relates to how the government collects and stores information about you. QCAT can deal with some privacy complaints that have been referred to them by the Office of the Information Commissioner (OIC). These complaints must first go through the relevant agency, and in some cases, can be escalated to a mediation process with the OIC.
LawRight provides assistance with some information privacy matters at QCAT through our Court and Tribunal services.
When we may be able to help
- Your matter has been referred to QCAT from the OIC
If this is your situation, click here to read more about our Court and Tribunal services and how they may be able to help.
When we can’t help
- You are making a privacy complaint to the relevant agency
- You are going through the OIC complaint process.
- Your matter is not eligible to be referred to QCAT
If this is your situation, see below for resources and other places that may be able help.
More resources
Please see the following for further information:
- Right to information and privacy complaints | Queensland Civil and Administrative Tribunal
- Privacy Complaints | Office of the Information Commissioner Queensland
Other places that may be able to help
QCAT is not the correct place to bring your initial privacy complaint. For privacy complaints, you must make your complaint with the agency initially. If you are not satisfied with their response, you must make your complaint to the Office of the Information Commissioner (OIC) after this. If the complaint cannot be resolved through mediation, you can ask the OIC to refer your complaint to QCAT for further consideration.
Discrimination - QCAT
QCAT hears complaints of unlawful discrimination, sexual harassment, vilification and victimisation. These matters must first be investigated and referred to QCAT by the Queensland Human Rights Commission (QHRC).
LawRight provides assistance with some discrimination matters at QCAT through our Court and Tribunal services.
When we may be able to help
- Your matter has already been through the QHRC; and
- is about to be referred to QCAT or is already at QCAT.
If this is your situation, click here to read more about our Court and Tribunal services and how they may be able to help.
When we can’t help
- Your matter is still at the QHRC
- Your matter cannot be referred to QCAT by the QHRC
- Your matter is extremely complex and would exceed our available resources
- You can get help through Legal Aid
- Your matter is at the Australian Human Rights Commission (For this, please go back and select ‘Federal Courts’)
If this is your situation, see below for resources and other places that may be able help.
More resources
Please see the following for further information:
- Suncoast’s Discrimination Toolkit
- Caxton Legal Centre Factsheet
- LGBTI Discrimination Factsheet
- Disability Discrimination Factsheet
- Discrimination complaints | Queensland Civil and Administrative Tribunal
- QHRC | Queensland Human Rights Commission
- Discrimination and sexual harassment – Legal Aid Queensland
Other places that may be able to help
Your local community legal centre may be able to help you. You can visit Find a CLC to find the service closest to you.
Legal Aid Queensland may give legal advice about discrimination and sexual harassment – you can find out more information here.
Some community legal centres offer targeted assistance for certain kinds of discrimination.
- If you are Aboriginal or Torres Strait Islander, you may be able to seek assistance from the Institute for Urban Indigenous Health Legal Service or First Nations Women’s Legal Service Qld (07) 3828 3600
- Those from the LGBTIQA+ community may be able to seek assistance from LGBTI Legal Service (07) 3124 7160
- For disability discrimination matters you may be able to seek assistance from QAI (Queensland Advocacy for Inclusion) (07) 3844 4200
- If you live in central and north Queensland, or in a remote community, you may be able to seek assistance from Central Queensland Community Legal Centre 1800 155 121
Adult Guardianship, Administration & Power of Attorney - QCAT
QCAT decides applications about Adults who may have impaired decision-making capacity. This may involve appointing a guardian and/or administrator for them. LawRight provides assistance with some guardianship matters at QCAT through our Court and Tribunal services.
When we may be able to help
- You are applying to be a guardian or administrator
- You are reviewing a guardianship or administrator appointment
- You are involved in an application or review as an interested person
If this is your situation, click here to read more about our Court and Tribunal services and how they may be able to help.
When we can’t help
- You are the Adult in the proceeding
If this is your situation, see below for resources and other places that may be able help.
More resources
Please see the following for further information:
- Decision-making for Adults with impaired capacity | Queensland Civil and Administrative Tribunal
- Before you make an application | Queensland Civil and Administrative Tribunal
- Guardianship and Administration – LawRight
- Applying for Guardianship/Administration Appointment or Review
- Guardianship and Administration for People with Impaired Decision-making Capacity – Queensland Law Handbook Online
- Office of Public Advocate
Other places that can help
Your local community legal centre may be able to give you some advice. To find your nearest community legal centre, you can use Community Legal Centres Queensland’s Find a CLC feature.
If you are the Adult in the proceeding, you may be able to get help through the following community legal centres:
- Community Legal Service & Support | ADA Law 1800 232 519
- qai | disability advocacy (07) 3844 4200
